FAQ’s

How does K.R.T. ship/process their product orders?

K.R.T. ships internationally and domestically using USPS Priority Mail. Orders are processed Monday – Friday and shipped within 48 hours of receipt (excluding holidays).

How long does it take to receive an order?

Please allow 2 – 7 business days to receive online orders.

Will I know when my order is processed?

When your order is shipped, you will receive an email confirmation with the tracking number for your shipment.

What if I order something temporarily out of stock?

If your order is temporarily out of stock, you have the option of being notified once the item is restocked, choosing a different item in exchange for your initial order, or being fully refunded for your purchase.

Under what circumstances are refunds provided?

Aside from items that are temporarily out of stock, all sales are final. Only size exchanges will be accepted.

How can I be informed of new clothing before it drops so I can get it before it sells out?!

Make sure you follow us on twitter @KRT_UPDATES and add our Facebook page. We also occasionally post promo codes on these outlets. Be sure to join our mailing list.